REFUND POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@cloverstores.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@cloverstores.com and send your item to: Clover Fashion Store, 8th Street Deira City, Dubai, United Arab Emirates , +971 Dubai AZ, United Arab Emirates.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Clover Stores, 8th Street Deira City, Dubai, United Arab Emirates , +971 Dubai AZ, United Arab Emirates

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.-----

Welcome to Clover Stores

At clover stores, our business is centered on value, quality, and service delivery to our customers.
We are available round the clock to attend to any demands or preferences you might need, also with just a message about any particular product and a detailed address we deliver items on our shop or from our partners to your doorstep. We'll shop for you while you rest and work, we believe shopping should be done in comfort while you are busy with your day job or enjoying that holiday, spend more quality time with your loved ones or hobbies, while we take care of your shopping hassles, we offer free shipment worldwide for purchase worth $75 or more. Our dedicated staff is always on the clock to make sure we fulfill your shopping expectations. Ultimately we believe in two things, the experience you get while shopping here and the quality of products we ship to you, everything else works towards fulfilling that model.

What we do

Cloverstores is a web-exclusive retail brand, which sources premium and quality affordable products worldwide from creatives and manufacturers around the globe. Product quality and service delivery are our top priorities as we help our customers get access to any product or services they might need on-site or off-site globally. Your satisfaction is our greatest motivation, and to keep that attainable; you will have access to our personnel round the clock latest within 3 minutes of showing interest to converse with personnel: which involves real-time customer product education, and more with actual people, to help you find products and services more quickly, we also make sure post-service communication before and after-sales delivery is available to you on request.